Sentimo
AI that moderates and replies to customer reviews
Mar 9, 2026
Launch Date
Mar 10, 2026
First Tracked
About
AI Summary
Sentimo is an AI tool that automates the moderation and response to customer reviews by analyzing sentiment, sarcasm, constructiveness, and respect, allowing brands to maintain control while ensuring on-brand communication. It integrates with review platforms like Judge.me and offers flexible rules for tailored responses.
Sentimo helps brands moderate and reply to customer reviews automatically with AI. Each review is analyzed with detailed scores (sentiment, sarcasm, constructiveness, and respect) to help decide how it should be handled. Flexible rules let brands automate moderation and responses while keeping full control. Responses can also use product or brand context to stay on-brand. Sentimo already integrates with review platforms like Judge.me, and we support additional integrations to make setup easy.
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